Telehealth Solutions for Every Need

01.

General Consultation

Get medical advice and assessment from certified Greek doctors.

Prescriptions, referrals and medical certificates will be provided at no added cost where clinically appropriate.

02.

Prescription

Request a repeat prescription after a doctor’s review.

Prescriptions are issued digitally and are valid at pharmacies throughout Greece. This service requires a valid AMKA number and are available to Greek residents only.

Non residents please book a general consultation, where a doctor can issue a prescription valid at Greek pharmacies, if appropriate.

Convenient, Trusted Care

At Medpods Telehealth, we believe great healthcare should be simple and easily accessible.

(01)

Book Your Appointment

Click Book Now, fill in your details, select your service type, preferred consultation time, and choose your contact method. Secure payment is made online at the time of booking.

(02)

Attend Your Consultation

At your scheduled time, your doctor will contact you via your selected method — either by calling your number, via a Whatsapp call or sending a secure video consultation link to your email.

(03)

Receive Your Documents

After your consultation, any prescriptions, referrals, or medical certificates will be sent to the email address you provided.

We understand that visiting a medical center can raise a lot of questions — from how to book appointments to what to expect during your consultation.

Everything You Need to Know About Your Visit

Can I book doctor’s consult for a family member or child?

Yes, you may book on behalf of a family member or dependent. For patients under 18, a parent or legal guardian must be present during the consultation.

What are your operating hours?

Doctor consultations:
Access to doctors is available 7 days a week, from 8:00 AM to 10:00 PM.

Customer support:
Our WhatsApp and email support team is available Monday to Friday, 10:00 AM to 6:00 PM.

We are continuously working to expand our operating hours and service availability based on patient demand.

Is your service covered by insurance?

We partner with selected insurance providers who may book appointments directly on your behalf without requiring upfront payment.
If you are booking independently, we recommend checking with your insurer to confirm whether telehealth consultations are eligible for reimbursement. We will provide a receipt and a medical report after your consultation that you can submit to your insurer for reimbursement depending on your policy.

What payment methods do you accept?

We accept all major credit and debit cards, including Mastercard, Visa, and UnionPay. We also accept Apple Pay, Klarna, Zip and Link. Payments are securely processed via Stripe, ensuring a safe and reliable checkout experience.